Five Good Reasons to Hire a Public Adjuster

1) Call a private adjuster before you file your claim.

Sometimes, if you wait and see what the insurance company is going to offer, it may be too late to present your claim in a way that meets your policy agreements. “My basement is flooded” could result in a denial for lack of “flood” insurance when the cause for flooding, presented correctly, could be covered under a standard home owners policy.  A public adjuster will know how to communicate your loss and will know the state rules governing the insurer’s response.  He works for you … not the insurance company.

2) A private adjuster will know your insurance policy and how it works.

Insurance policies are confusing and difficult to read and understand if you do not work with them, regularly. Public adjusters have detailed knowledge of most home and business policies and how they work. They will present their own estimates of damage to the insurance company, giving guidance from the very beginning of the process.

3) Concentrate on getting “back to normal”.

Having a public adjuster working for you allows you to focus on getting your family or business back to normal and take away the often tedious and anxious process of settling your claim to make needed repairs.  While you are attending to matters necessary to restore your home or your business, you public adjuster is focused on your claim without the same distractions that would be interfering with your efforts to do the same.

4) There are no up front or “out-of-pocket” costs.

You can afford a Public Adjuster. You do not pay a public adjuster until you have been paid by your insurer. Fees for public adjusters may vary and are higher (around 10%) for the smaller claims of up to $250,000 and will generally decrease for recovery of amounts greater than that.

5) Even after your claim has been closed, a public adjuster can help you recover a fair settlement.

After you have settled with your insurance company and find that the amount of your recovery was less than what you needed — or may have been entitled to — to properly address your loss, a public adjuster may be able to reopen your claim and obtain additional recovery.

In Missouri, contact me at 314-803-2167 or email me at jbushart@publicadjustermissouri.com .  There is no charge to call and see if I can help you.

Public Adjusters and Independent Insurance Agents

Independent insurance agents often find themselves caught in the middle between their insured clients and the insurance company when a claims department fails to meet expectations.

Excerpt from Claims Journal Article

1.After a disaster, insureds have hundreds or even thousands of questions and worries. In a large-scale disaster, many of your local customers will be coming to you for answers. You may find yourself answering the phone every few minutes to address more questions and to resolve their fears. As an agent you will find it necessary to read the policy and then get back to the insured with their answers. You may find yourself at odds with the insurer if you add your own opinion or interpretation of the policy language and it differs from the insurer’s. This is an area where a public adjuster can add value since they will be the ones working directly with the insured and the insurer to address all coverage issues.

2. Customers who have suffered a loss are very emotional and upset. You will likely be the first person they call about their loss. Your customer will be in need of some immediate assistance and resources. Some of the things they will need are emergency services and temporary housing. Customers will also ask you to report their claim for them and will inquire as to the entire process. It is likely they will ask for a copy of their policy with a full explanation of their coverages. This is an important process that can be handled by a public insurance adjuster.

3. For the insured who experiences a disaster, working with numerous company adjusters, independent adjusters and contractors can be cumbersome, time-consuming and sometimes may even be infuriating. However, you as an independent agent want to stay neutral – you don’t want your customers yelling at you for decisions the insurer may be making and you certainly do not want your insurance company clients upset with you either. This can be a very challenging position to find yourself in. This is another reason why it makes sense to engage a public insurance adjuster – they are outside of the decision making process and will be an advocate for the insured.

Read this excellent article in its entirety that addresses several unique problems facing independent insurance agents … and offers a workable solution.

http://www.claimsjournal.com/news/national/2010/03/05/107917.htm#

 

Copyright 2013 James H. Bushart

 

What is a Missouri Public Adjuster?

Mississippi River Scenic Byway in Missouri

Mississippi River Scenic Byway in Missouri (Photo credit: Doug Wallick)

By James H. Bushartwww.publicadjustermissouri.comAside from attorneys, public adjusters licensed by the Missouri Department of Insurance are the only type of claims adjuster that can legally represent the rights of an insured during a first party insurance claim process in the State of Missouri.

Upon notification of a claim for property loss or damage, the insurance company will send an adjuster employed by them or an “independent adjuster” contracted by them to investigate the claim.  These adjusters work for the insurance company and only represent the financial interests of the insurance company.  The Missouri Public Adjuster, on the other hand, levels the playing field by representing only the interests of the insured policy holder who has suffered the loss or damage to a business or home located in Missouri.

The Missouri Public Adjuster’s main responsibilities are to:

  • Evaluate existing insurance policies in order to determine what coverage may be applicable to a claim
  • Research, detail, and substantiate damage to buildings and contents and any additional expenses
  • Evaluate business interruption losses and extra expense claims for businesses
  • Determine values for settling covered damages
  • Prepare, document and support the claim on behalf of the insured
  • Negotiate a settlement with the insurance company on behalf of an insured
  • Re-open a claim and negotiate for more money if a discrepancy is found after the claim has been settled

For more information about the Missouri Public Adjuster or to request a free, no obligation consultation regarding a particular claim, contact me by writing jbushart@publicadjustermissouri.com or call me at 314-803-2167.

Copyright 2013 James H. Bushart

Your Denied or Underpaid Missouri Insurance Claim Can Be Reopened

By James H. Bushart

www.publicadjustermissouri.com

Insurance adjusters hired by insurance companies will often deny legitimate home or business owner claims for property loss … or underpay them.  The chances are great that you are, or know, someone that this has happened to.

Until they have experienced the process, most folks believe that when they suffer an insurable loss to their home or business, all they need to do is contact their insurance company and someone runs out right away with a check to cover all that they need.  They are shocked to learn that, in the middle of their crisis, they are called upon to focus their attention on “proving” their loss while navigating a mine field of conditions and exclusions that often (and mistakenly) result in disappointment.

Public Adjusters do not work for insurance companies.  Instead, they work for insured home and business owners who benefit from assistance in negotiating their claim.It is important to know that … when the dust has settled and you are ready to address the disappointing shortfall … a review of your claim by a licensed Public Adjuster can be your best choice.

I am a Public Adjuster and I offer free consultations to Missouri home and business owners who want to inquire about their past claims and the possibility of recovering money that is owed to them under their insurance policy.  Many other Public Adjusters in other states offer the same service.

Remember that, when it comes to your insurance company, the first offer is usually the lowest and that “No” does not mean “forever”.

For more information, visit www.publicadjustermissouri.com or call me at 314-803-2167.

It’s your money.

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